CUTLER TEAM PRIVACY STATEMENT
Last Updated: March 2, 2005

The Cutler Team (collectively referred to in this Privacy Statement as "we" or "Cutler Team") recognize the importance of protecting the privacy of all information provided by users of our web site, recipients of our e-mail newsletters and all other customers of our services. We created this policy with a fundamental respect for our customer's right to privacy and to guide our elationships with our customers. This Privacy Statement discloses the privacy practices for all and services offered by the Cutler Team.

INFORMATION COLLECTION AND USE
The Cutler Team collects information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.

Registration and Requesting Information
When requesting information, or signing up for certain selected services (such as free newsletter subscription), users must first register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address and/or phone number). For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We also may collect demographic information (such as job title and, company information, phone numbers and family names. 

E-mail Newsletters
If users wish to subscribe to our e-mail newsletter, we ask for contact information (such as name and e-mail address. We use this information in the same manner as we use contact information in the registration process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.

Surveys and Contests
From time to time we invite web site users and other customers to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the website user or other customer therefore has a choice whether to disclose requested contact information (such as name and mailing address) and demographic information (such as zip code or job title). In addition to the other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes and to monitor or improve the use of, and satisfaction with the website or other Cutler Team service. Subject to the given customer's preferences (as described in the "Permission" section below), such information also may be shared with third party sponsors of such surveys or contests.

Tell-A-Friend
If customers elect to use our referral service for informing a friend about our site and services, we may ask them for the friend's name and e-mail address. Cutler Team will store and use this information to send the friend an invitation. This information may also be used to provide information about our Team and related and services. The friend may contact us as specified in the tell-a-friend message to request that no further communications be sent.

Communications with Us
We have features where our customers can submit information to us (such as our feedback forms, contact forms, market evaluation forms, etc). Where such submissions include requests for service, support or information, we may forward them to our Team, as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.

Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that contain important information about our services. For example, we send new members a welcoming message, and verify password and username for our password-protected web sites. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone or regular mail. In addition to such service and product-essential messages, we offer our customers the option to receive information about our company, related products and services. Users, however, can choose not to receive these communications from us, as set forth in the "Permission" section below.

CORRECTION/UPDATING PERSONAL INFORMATION
If your personally identifiable information changes (such as zip code), or if you no longer desire our service(s), we provide a way to correct or update your personal data: you may either contact Customer Support for the applicable product or service or, to change your preferences, complete the "Feedback" page as described in the "Permission" section below.

PERMISSION
Please note that we will endeavor to implement your permission requests within a reasonable time, although for a time you may continue to receive mailings, etc., transmitted based on information released prior to the implementation of your request. In addition, please note that even after such request is implemented, you will continue to receive information directly related to the service for which you registered (or which you otherwise agreed to receive), so you always are kept informed.

The Cutler Team
#101 - 1873 Main Street
Penticton, BC V2A 5H2
info@thecutlers.ca

SECURITY
We use reasonable precautions to protect our customers' personal information and to store it securely. In addition, access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only agents/employees who need the information to perform a specific job (for example, a market evaluation or live help representative) are granted access to personally identifiable information.

LINKS
Our web site may contain links to other sites. Cutler Team is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

NOTIFICATION and CHANGES
If we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.


For questions about this Privacy Statement, contact:

The Cutler Team
#101 - 1873 Main Street
Penticton, BC V2A 5H2
(250) 492-2911
info@thecutlers.ca